Hello all well here's the story for this week...
I went to my local bank and basically I love that bank the people are friendly and they work with me and my difficult transactions. Mostly when I go to the bank I go over to the Customer Service desk and she helps me. Well not this week. when I went in to the bank the person or people who normally help me were not there new people where in their places. The CSR called me over I told her what I needed to have done. She started the work, then another CSR came over and told the women to stop working on my transactions. I could go to the teller and have all that done. I looked at the women like she had three heads. Then I said no problem I got my banking stuff and walked over to the teller window but first in my mind I did this
I was mad that this women who came over to the desk and stopped my transaction with the first CSR was not even a manager she was a floating CSR. At the teller window I talked so loudly about being send over to the window . I think everybody in the bank must of heard my mouth. I asked the teller when's the original people where coming back, she said soon. Then I told her good I will wait to open a cd when the regulars come back. They could keep these floating people they don't know how to treat customers.
Well that's my story what do you think?